FAQ

Do you accept returns?

No, sorry. All sales are final.

My item arrived broken what should I do?

Please send all inquiries and photos to offthebeatenpathherbs@gmail.com

We work on a case-to-case basis.

My package is lost / stolen? What should I do?

Contact your local post office and file a claim. All items have insurance.

Do you only sell online? 

We're currently only available online with limited shopping hours by appointment only. Reach out on our contact us page for an appointment. We look forward to welcoming you at our brick-and-mortar location soon!

I am looking for something, but can't seem to find it online...?

If there is a product you are looking for and cannot find on the website, please contact us via phone or email. We often have products available in store, that have not yet been placed on the website. We would be happy to assist you in any way that we can!